Bigmarkets Privacy Policy

This Privacy Policy governs the manner in which BIGMARKET.IO collects, uses, maintains and discloses information collected from users (each, a "User") of the WWW.BIGMARKET.IO website ("Site"). This privacy policy applies to the Site and all products and services offered by BIGMARKET.IO.

Personal identification information we may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information we may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookies Our Site may use "cookies" to enhance User experience.

User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information BIGMARKET.IO may collect and use Users personal information for the following purposes:
  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site we may use feedback you provide to improve our products and services.
  • To process payments, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. How we protect your information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and our terms HYPERLINK "http://www.coinexchange.io/terms"&HYPERLINK "http://www.coinexchange.io/terms" conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

You can update your information in your account page as long as it has not been verified, once verified you can only change this information by contacting Bigmarkets. We will retain your information for as long as your Account has not been closed or as needed to provide you access to your Account. If you wish to close your Account, contact Bigmarkets. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Use. We will retain your information for as long as your Account has not been closed or as needed to provide you access to your Account. If you wish to close your Account, contact Bigmarkets. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms and Conditions.

How does Bigmarkets use cookies and persistent local data?

We collect web browser Information in order to enhance your experience on the site and track how the Services are being used. Cookies are small data files that are stored on your computer’s hard drive, and in addition to using cookies to provide you with a better user experience, we use cookies to identify and prevent fraudulent activity. The collected information can include, but is not limited to, your IP address, referral URLs, the type of device you use, your operating system, the type of browser you use, geographic location, and other session data. Cookies are not permanent and will expire after a short time period of inactivity. You may opt to deactivate your cookies, but it is important to note that you may not be able to access or use some features of our site. Please note that Bigmarkets is not responsible or can be held liable for any loss resulting from your decision or inability to use such features.

What security precautions does Bigmarkets take to protect me?

We take the protection of your personal information very seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage of and the ability to access your personal information. Bigmarkets servers and business operations are entirely located in the Tanzania

Please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.

Contacting Us

If you have any questions about our Privacy Policy as outlined above, please contact Bigmarkets at our Help page.